About us
Mission Statement
Within a highly collaborative approach we supply process control instrumentation and pump solutions that fulfil both the technical and commercial needs of our customers. Above all else we work in partnership, sharing our knowledge and expertise.
Vision Statement
We aspire to be the partner-of-choice for all mass flow control requirements; a respected technical authority within low to mid flow rate pump applications; and be seen as the solutions-champion for pressure regulators and control valves. Within our market space we will be seen as experts by the Science and Laboratory, Hydrogen, Chemical, Compressed Air and Utilities as well as Biotechnology/Pharmaceutical communities.
Core Values
Timely, Quality Solutions: Meeting our customers unique requirements with high performance products and support.
Listen, Ask, Understand: Clear communication is the key to a strong, long term partnership. We ask to understand.
Supportive, Accepting, Empathetic: We create a positive environment where everyone is treated with respect and care.
Safety Led Professionalism: Nothing but safety is more important than the customer and the solutions we provide.
Our History
Premier Control Technologies Ltd (PCT) was established in 1999 as a partnership with Racine Federated, a US manufacturer of VA, Turbine and Ultrasonic equipment. The partnership thrived and a process control company, XL instruments, was acquired. With this acquisition came new products and technologies, notably flow, pressure, temperature and level instruments.
In 2011 the partnership with Racine Federated came to an end as the US company was sold and reverted to a central European distribution.
April 2014 saw us celebrate 15 years in the industry. PCT strengthened its product offering with the addition of Lake Monitors and has retained the long-standing UK exclusive partnerships enjoyed with Alicat Scientific and King Instrument Company.
In 2018 Andy Mangell joined PCT as sales director from Alicat Europe, bringing in house his wealth of mass flow technology knowledge and sales experience. This appointment coincided with James Kybird being promoted to managing director after 16 years with the company.
2018 also marked PCT gaining “Alicat Approved Service Centre” status. In house capabilities allow us to calibrate mass flow meters and controllers with full scale flow rates between 10 SCCM and 500 SLPM.
In 2020 PCT started new partnerships with Longer Pumps as well as rekindling older partnerships and bringing back the Dynasonics product range. In 2020 Alicat launched its range of Coriolis flow meters and controllers.
Our business was founded on the principle “We serve our customers as we would expect to be served ourselves” We believe in building relationships and consider supporting our customer base a key element of our future.
We aim to serve our clients in a quick and efficient manner; whether that be for a quote, query, calibration or delivery of a product.
Our client base spans a wide range of industries to name but a few: Pharmaceutical, Analytical, Offshore, Hydraulic, Energy, Food Processing, Scientific and Academic, Research and Development, Medical and Biotechnology. We know we can provide the solutions that today’s industry demands.
Please take time to browse our product offering and our partner manufacturers and a member of our team will be pleased to assist with any enquiries you may have.
Our Policies
Our Certification
The team
Hi. I'm Kate and I am here to assistant with any sales or purchase ledger queries you may have.
Tel: 01953 303164
Kate Allen
Finance Assistant
Hi. I'm Kate and I am here to assistant with any sales or purchase ledger queries you may have.
Tel: 01953 303164
Hi, I'm Guy, having been at PCT a few years now I am focusing on developing the utilities market within the UK, happy to assist you!
Tel: 07538 464872
Guy Beavan
Business Development (Utilities)
Hi, I'm Guy, having been at PCT a few years now I am focusing on developing the utilities market within the UK, happy to assist you!
Tel: 07538 464872
Hi, I'm Ian and I have many years’ experience in the instrumentation sales world. I specialise in supporting Alicat enquiries, but I can help with all enquiries. Please call or email me with any questions or enquiries you may have.
Tel: 01953 303568
Ian Brown
Internal Sales
Hi, I'm Ian and I have many years’ experience in the instrumentation sales world. I specialise in supporting Alicat enquiries, but I can help with all enquiries. Please call or email me with any questions or enquiries you may have.
Tel: 01953 303568
Hi, I'm Jean and I have been with PCT since 2017. It is my job to administor the sales and purchase orders. Hopefully you will be hearing from me soon.
Tel: 01953 303163
Jean Brown
Administrator
Hi, I'm Jean and I have been with PCT since 2017. It is my job to administor the sales and purchase orders. Hopefully you will be hearing from me soon.
Tel: 01953 303163
Hi, I’m Paul and I have +20 years of industry experience. I am here to support you with any flow or pressure related enquiry you may have.
Tel: 07983 497829
Paul Burroughs
National Sales Manager - Flow and Pressure
Hi, I’m Paul and I have +20 years of industry experience. I am here to support you with any flow or pressure related enquiry you may have.
Tel: 07983 497829
Hi, I’m John. I have more than 30 yrs experience within the flow, pressure & vacuum industries across process and OEM and look forward to working closely with you to derive the optimal solution for your application.
Tel: 07983 242358
John Dunbar
Business Development Manager (South West)
Hi, I’m John. I have more than 30 yrs experience within the flow, pressure & vacuum industries across process and OEM and look forward to working closely with you to derive the optimal solution for your application.
Tel: 07983 242358
Hi, I'm Mike, I have 15 years experience in Website Development and Google Services. I'm here to help with any website related questions you may have.
Tel: 01953 609930
Mike Haddon
Web Development
Hi, I'm Mike, I have 15 years experience in Website Development and Google Services. I'm here to help with any website related questions you may have.
Tel: 01953 609930
Hi, I’m Peter and I am responsible for the Service Department as well as the day to day running of Workshop and Warehouse operations. Get in touch with me to arrange repairs, recalibrations, or simply discuss your options.
Tel: 01953 303503
Peter Hill
Service and Operations Manager
Hi, I’m Peter and I am responsible for the Service Department as well as the day to day running of Workshop and Warehouse operations. Get in touch with me to arrange repairs, recalibrations, or simply discuss your options.
Tel: 01953 303503
Hi, I'm James. I oversee the running of PCT whilst also having great knowledge of the products we offer and am here to help with any questions you may have.
Tel: 01953 303504
James Kybird
Managing Director
Hi, I'm James. I oversee the running of PCT whilst also having great knowledge of the products we offer and am here to help with any questions you may have.
Tel: 01953 303504
Hey, I’m Adam and I’m a “pumpman” here at PCT. My area of expertise: peristaltic pumps. What makes my day is talking to our customers, learning about the challenges they face and helping them to find solutions. I completely geek out on great design and innovation.
I try to go skiing every year because of my love of snow and mountains. That is not surprising given my second name MagnuSKI
Tel: 07931 165964
Adam Magnuski
Business Development Manager (Pumps)
Hey, I’m Adam and I’m a “pumpman” here at PCT. My area of expertise: peristaltic pumps. What makes my day is talking to our customers, learning about the challenges they face and helping them to find solutions. I completely geek out on great design and innovation.
I try to go skiing every year because of my love of snow and mountains. That is not surprising given my second name MagnuSKI
Tel: 07931 165964
Hi, I'm Andy and with nearly 30 years of experience within flow and pressure instrumentation I am here to ensure that we work together to arrive at the optimum solution for your specific application.
Tel: 01953 303506
Andy Mangell
Sales Director
Hi, I'm Andy and with nearly 30 years of experience within flow and pressure instrumentation I am here to ensure that we work together to arrive at the optimum solution for your specific application.
Tel: 01953 303506
Hi I'm Patrick and I am here to assist you with any pump and valve enquiries you may have, please get in touch!
Tel: 01953 303617
Patrick Mangell
Customer Support Engineer (Pumps and Valves)
Hi I'm Patrick and I am here to assist you with any pump and valve enquiries you may have, please get in touch!
Tel: 01953 303617
Hi, I'm Dan. I am located in the North of England and my role is to develop all PCT business in the North, please get in touch so I may assist you.
Tel: 07385 624969
Dan North
Business Development Manager (North)
Hi, I'm Dan. I am located in the North of England and my role is to develop all PCT business in the North, please get in touch so I may assist you.
Tel: 07385 624969
Hi, I'm Jordan and I am here to help with all things service related. Please call or email me with any questions or enquiries you may have.
Tel: 01953 303567
Jordan Saul
Sales and Service Junior
Hi, I'm Jordan and I am here to help with all things service related. Please call or email me with any questions or enquiries you may have.
Tel: 01953 303567
Hi, I'm Hendrick and still a young guard dog. I am learning quickly, though, and like to greet everyone who comes to the office. Come and pay me a visit!
Email: woof@pctflow.com
Hendrick
Padawan Guard Dog
Hi, I'm Hendrick and still a young guard dog. I am learning quickly, though, and like to greet everyone who comes to the office. Come and pay me a visit!
Email: woof@pctflow.com